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Terms of Use

Agreement

These Terms of Use govern your access to and use of Jumia.ca. By using our services, you enter a binding agreement with Jumia.ca Inc. governed by Canadian law and applicable provincial laws.

Platform Description

Jumia.ca provides a venue to connect sellers and buyers. We are not a party to transactions and do not own or inspect items listed. We do not offer warranties or guarantees on listings.

Your Responsibilities

  • Ensure your information is accurate and up to date

  • Maintain the confidentiality of your account

  • Honor your listings and obligations

  • Comply with all applicable laws, including tax obligations

Platform Rights

  • Monitor and remove content that violates policy or law

  • Restrict or suspend access as necessary

  • Modify services, pricing, or features with or without notice

Content License

You grant Jumia.ca a non-exclusive, royalty-free license to use your posted content for the purposes of displaying, promoting, or improving the service.

Disclaimers

  • Jumia.ca is provided "as is" without warranties of any kind

  • We are not responsible for user behavior, third-party actions, or platform interruptions

  • Our liability is limited to amounts paid by the user in the past 12 months

Indemnity

Users agree to indemnify and hold harmless Jumia.ca and its affiliates from claims, liabilities, or losses arising from their use of the platform.

Dispute Resolution

  • Disputes must first be addressed through informal resolution

  • If unresolved, mediation or arbitration may be used for claims under $25,000

  • Governing law: Canada and the province of the user

Termination

You may terminate your account at any time. Jumia.ca reserves the right to terminate accounts for violations of terms.