Jumia.ca is Canada's premier classified ads platform, connecting individuals and businesses across all provinces and territories. Whether you're selling a vehicle, renting an apartment, or promoting a service, our marketplace is designed for secure, transparent, and lawful interactions. We operate in full compliance with Canadian federal and provincial regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant consumer protection statutes.
Account Creation: Users must be at least 16 years old to register. Minors aged 16–17 must obtain parental consent. Each individual is permitted only one personal account. Business accounts are subject to additional verification.
Creating Listings: Select the appropriate category and location. Listings must be factual, clearly written, and include real, unaltered photos. Misleading or deceptive listings are prohibited and may result in removal.
Search & Navigation: Users can browse listings by category, location, or keyword. Filters are available to sort by date, price, and proximity.
How to post/edit/delete an ad
How to report scams or policy violations
Best practices for communication with buyers/sellers
Safety checklist before completing a transaction
How to upgrade to a business account
Arrange meetings in public, high-traffic locations
Avoid sending deposits or full payments in advance
Use trusted payment methods (no cryptocurrency or wire transfers)
Be cautious with deals that sound "too good to be true"
Use our internal messaging system to maintain communication records
Jumia.ca is committed to universal access and inclusivity. Our platform is available in English, French, and Spanish. We follow WCAG accessibility standards and continuously update our tools to serve users with disabilities.
Email: [email protected]
Phone: 1-873-888-6646 (Monday–Friday, 9:00 AM – 6:00 PM EST)
Live Chat: Available via website during support hours
Privacy Inquiries: [email protected]